Request for information, complaints, appeals and reserves

To request information, accessory materials, quotations and specific procedures for each directive, you can fill out the form below by entering the required data.

The process applied by ECM for handling complaints, reports, appeals and reserves differs according to the service involved. It is described in specific regulations that provide all the information on the handling, rules and instructions on how to send complaints to ECM, more precisely:

NB: Written requests must be sent from a valid email address.